Personal information is any information about an identifiable individual (“Personal Information”). Aphria recognizes the sensitivity of Personal Information, and that Personal Information should only be collected, used, disclosed, and retained for legitimate purposes and must be handled with care and respect. In providing our services it will be necessary to collect and use Personal Information about our customers, including patients and caregivers. In doing so, we are committed to protecting your right to have your Personal Information collected, used and disclosed transparently and responsibly.
Aphria shall not collect, use, or disclose any Personal Information about any party (an “Individual”) without that Individual’s knowledge and consent, except as herein provided or as may be specifically permitted or required by applicable law.
Attention: Privacy Officer
P.O. Box 20009
269 Erie St. South
Leamington, Ontario N8H 3C4
Any complaints received regarding Aphria’s or its service providers use or handling of Personal Information will be investigated within a reasonable timeframe. Upon concluding the investigation, the Privacy Officer will respond to the complaint and, if necessary, Aphria will take appropriate measures to rectify the situation and maintain compliance with applicable law.
A. COLLECTION AND USE OF PERSONAL INFORMATION GENERAL
Aphria collects and uses Personal Information in a lawful manner and only when it is reasonably necessary to do so for the provision of requested services, products, or information or as may be required or permitted by applicable laws. This information is generally provided by an Individual in applying for our services, purchases products, or communicates with Aphria online or otherwise. However, information relevant to the requested services may also be obtained from authorized representatives such as health care practitioners and/or appropriate regulatory bodies. The collected Personal Information will be used only for the stated purpose, a requisite ancillary purpose, or for such other purposes to which the customer may later consent.
Aphria’s Use of Personal Information
Aphria may use an Individual’s Personal Information as follows:
B. PERSONAL ACCESS
Individuals are entitled, with certain legal restrictions, to access, update, correct and review their Personal Information in Aphria’s custody and control. Such legal restrictions include, without limitation, if providing access to the personal information would impede a criminal investigation or result in the disclosure of other protected information. Aphria will respond within a reasonable timeframe to all such requests for access and revision and either provide access to the Personal Information or, if permissible, explain why access is denied.
Accurate Personal Information is required for efficient and effective delivery of product and services. Individuals may contact the Privacy Officer using the contact information provided above to modify or correct any Personal Information. Corrections will be made within a reasonable timeframe.
Requests for access to Personal Information should be made to email@example.com.
C. SHARING OF PERSONAL INFORMATION GENERAL
Aphria does not, sell, rent or disclose your Personal Information to third parties without your consent, except as described below or as required or permitted by applicable law.
D. RETENTION AND SECURITY
Aphria will not retain any Personal Information, except as may be required by any Federal or Provincial record keeping requirements, longer than is necessary to fulfill the purpose(s) for which the Personal Information was provided. This may involve the retention of your Personal Information for a period exceeding your actual relationship with Aphria. Once your Personal Information is no longer required to fulfill the stated purpose or to comply with applicable laws, it will be either destroyed or converted into an anonymous format.
Storage and Processing Outside of Canada
Aphria has implemented reasonable administrative, technical and physical measures in an effort to safeguard the personal information in our custody and control against theft, loss and unauthorized access, use, modification and disclosure. We restrict access to personal information on a need-to-know basis to employees and authorized service providers who require access to fulfil their job requirements.
E. INTEREST BASED ADVERTISING
We work with third-parties such as ad networks and other advertising companies that use their own tracking technologies (including cookies and pixel tags) on our Website in order to provide you with tailored advertisements across the Internet. These companies may collect information about your activity on our Website and third-party websites (such as web pages you visit and your interaction with our advertising and other communications) and use this information to make predictions about your preferences, develop personalized content and deliver ads that are more relevant to you on third party websites. This information may also be used to evaluate the effectiveness of our online advertising campaigns.
Opting-out of Interest-Based Advertising: For more information about interest-based advertising and to understand your options, including how you can opt-out of receiving behavioural ads from third-party advertising companies participating in the Digital Advertising Alliance of Canada, please visit the Digital Advertising Alliance of Canada website at http://youradchoices.ca/choices.
Please note that even if you opt-out of interest-based advertising by a third party, these tracking technologies may still collect data for other purposes including analytics and you will still see ads from us, but the ads will not be targeted based on behavioural information about you and may therefore be less relevant to you and your interests.
To successfully opt out, you must have cookies enabled in your web browser (see your browser’s instructions for information on cookies and how to enable them). Your opt-out only applies to the web browser you use so you must opt-out of each web browser on each computer you use. Once you opt out, if you delete your browser’s saved cookies, you will need to opt-out again.
F. Your Choices
As indicated above, if you have signed-up to receive our marketing communications, you can unsubscribe any time by clicking the “unsubscribe” link included at the bottom of the newsletter. Alternatively, you can opt-out of receiving our marketing communications by contacting us at the contact information under “Contact Us” below.