Personal information is any information about an identifiable individual (“Personal Information”). Aphria recognizes the sensitivity of Personal Information, and that Personal Information should only be collected, used, disclosed, and retained for legitimate purposes and must be handled with care and respect. In doing so, we are committed to protecting your right to have your Personal Information collected, used and disclosed transparently and responsibly.
A. COLLECTION AND USE OF PERSONAL INFORMATION GENERAL
How We Collect Information
Aphria collects and uses Personal Information in a lawful manner and only when it is reasonably necessary to do so for the provision of requested services, products, or information or as may be required or permitted by applicable laws. This information is generally provided voluntarily by an individual when applying for our services, purchasing products, or communicating with Aphria online or otherwise. However, in order to purchase cannabis from one of our medical use Websites, information may also be obtained from authorized third parties such as health care practitioners, medical clinics and caregivers. The collected Personal Information will be used for the stated purpose, or for such other purposes to which the customer may later consent.
Aphria’s Collection and Use of Personal Information
Aphria may use an Individual’s Personal Information as follows:
B. PERSONAL ACCESS
You are entitled, with certain legal restrictions, to access, update, correct and review your Personal Information in our custody and control. Such legal restrictions include, without limitation, where the information contains Personal Information of third parties or is subject to solicitor-client privilege. We will respond within a reasonable timeframe to all such requests for access and revision and either provide access to the Personal Information or, if permissible, explain why access is denied.
Accurate Personal Information is required for efficient and effective delivery of products and services. You may contact the Privacy Officer using the contact information provided above to modify or correct any Personal Information. Corrections will be made within a reasonable timeframe.
Requests for access to Personal Information should be made to our Privacy Officer by email at firstname.lastname@example.org.
C. SHARING OF PERSONAL INFORMATION GENERAL
Aphria does not, sell, rent or disclose your Personal Information to third parties without your consent, except as described below or as required or permitted by applicable law.
D. INFORMATION ABOUT OUR WEBSITE
E. DATA TRANSFERS AND SAFEGAURDS
F. Your Choices
As indicated above, if you have signed-up to receive our marketing communications, you can unsubscribe any time by clicking the “unsubscribe” link included at the bottom of the newsletter. Alternatively, you can opt-out of receiving our marketing communications by contacting us at the contact information under “Contact Us” below.
G. Contact Us
Attention: Privacy Officer
P.O. Box 20009
269 Erie St. South
Leamington, Ontario N8H 3C4
Any complaints received regarding Aphria’s or its service providers’ use or handling of Personal Information will be investigated within a reasonable timeframe. Upon concluding the investigation, the Privacy Officer will respond to the complaint and, if necessary, Aphria will take appropriate measures to rectify the situation and maintain compliance with applicable law.